Practical Details

Communicating with Me
Email is my preferred form of contact, especially for detailed feedback or information. However, I’m happy to arrange meetings by phone. I respond to email messages at ellentveit@gmail.com within 24 hours.

Rates
I typically quote based on the scope of an entire project.

Work for Hire Agreement and Terms of Service Letter
I ask every client to sign a work for hire agreement before work begins. This is a tool for gathering information I need to satisfactorily meet your expectations and a reference document for both of us about project scope, timing, and my terms of service.

Project Delivery
I rigorously adhere to timelines I establish with clients. You can count on me to return your project completed, in the format you requested, and on time.

Payment
Payment is due within 30 days of delivery of the completed project. I accept payment from individuals via PayPal or by check from organizations. In some cases a partial payment may be required before I begin work.

Confidentiality
I will not share your documents, information, sources, or any other information you provide me during the course of our work together without your written consent.